Alston Home Care Solutions

Privacy Policy

Last Updated: October 10, 2024

At Alston Home Care Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our services, visit our website, or contact us. By accessing our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information to provide you with the best care and services:

Personal Identification Information: Full name, contact information (address, phone number, email), date of birth, emergency contact details, etc.
Health Information: Medical history, diagnosis, medication details, care needs, and other relevant health-related information necessary for providing caregiving services.
Payment Information: Credit card details, billing address, or other financial information to process payments for services rendered.
Technical Information: Information such as your IP address, browser type, device information, and cookies when you interact with our website.

2. How We Use Your Information

The personal information we collect is used solely for the purpose of providing our caregiving services and improving your experience with Alston Home Care Solutions. We may use your data for the following purposes:

To develop and implement personalized care plans.
To communicate with you regarding your care or billing inquiries.
To process payments for services provided.
To comply with legal, insurance, or regulatory obligations.
To improve our services and enhance your experience.

3. How We Protect Your Information

We take data protection seriously and implement the following measures to safeguard your information:

Data Encryption: We use encryption technologies to protect your personal and health information from unauthorized access.
Access Controls: Only authorized personnel have access to your personal and medical information to ensure confidentiality.
Secure Storage: Personal information is stored in secure systems compliant with legal and regulatory requirements, including HIPAA.

4. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

Healthcare Providers: We may share necessary information with healthcare providers, caregivers, and partners involved in your care.
Legal Obligations: We may disclose your information if required by law, such as to comply with a court order, regulatory requirements, or health insurance purposes.
Third-Party Service Providers: We may share information with third-party providers who assist us with billing, payments, or IT services, provided they comply with confidentiality and data protection standards.

4. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

Healthcare Providers: We may share necessary information with healthcare providers, caregivers, and partners involved in your care.
Legal Obligations: We may disclose your information if required by law, such as to comply with a court order, regulatory requirements, or health insurance purposes.
Third-Party Service Providers: We may share information with third-party providers who assist us with billing, payments, or IT services, provided they comply with confidentiality and data protection standards.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. You may adjust your browser settings to refuse cookies; however, this may affect certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of these external sites before sharing personal information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date. By continuing to use our services or website after any changes, you accept the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Alston Home Care Solutions

239 Fourth Avenue, Ste 1401 #1940, Pittsburgh, PA 15222

Phone: (866) 992-2538

Email: [email protected]

Privacy Policy

Last Updated: October 10, 2024

At Alston Home Care Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our services, visit our website, or contact us. By accessing our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information to provide you with the best care and services:

Personal Identification Information: Full name, contact information (address, phone number, email), date of birth, emergency contact details, etc.
Health Information: Medical history, diagnosis, medication details, care needs, and other relevant health-related information necessary for providing caregiving services.
Payment Information: Credit card details, billing address, or other financial information to process payments for services rendered.
Technical Information: Information such as your IP address, browser type, device information, and cookies when you interact with our website.

2. How We Use Your Information

The personal information we collect is used solely for the purpose of providing our caregiving services and improving your experience with Alston Home Care Solutions. We may use your data for the following purposes:

To develop and implement personalized care plans.
To communicate with you regarding your care or billing inquiries.
To process payments for services provided.
To comply with legal, insurance, or regulatory obligations.
To improve our services and enhance your experience.

3. How We Protect Your Information

We take data protection seriously and implement the following measures to safeguard your information:

Data Encryption: We use encryption technologies to protect your personal and health information from unauthorized access.
Access Controls: Only authorized personnel have access to your personal and medical information to ensure confidentiality.
Secure Storage: Personal information is stored in secure systems compliant with legal and regulatory requirements, including HIPAA.

4. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

Healthcare Providers: We may share necessary information with healthcare providers, caregivers, and partners involved in your care.
Legal Obligations: We may disclose your information if required by law, such as to comply with a court order, regulatory requirements, or health insurance purposes.
Third-Party Service Providers: We may share information with third-party providers who assist us with billing, payments, or IT services, provided they comply with confidentiality and data protection standards.

4. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

Healthcare Providers: We may share necessary information with healthcare providers, caregivers, and partners involved in your care.
Legal Obligations: We may disclose your information if required by law, such as to comply with a court order, regulatory requirements, or health insurance purposes.
Third-Party Service Providers: We may share information with third-party providers who assist us with billing, payments, or IT services, provided they comply with confidentiality and data protection standards.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. You may adjust your browser settings to refuse cookies; however, this may affect certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of these external sites before sharing personal information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date. By continuing to use our services or website after any changes, you accept the revised policy.